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END USER LICENSE AGREEMENT
THIS END USER LICENSE AGREEMENT (THE “AGREEMENT“) IS A LEGAL AGREEMENT BETWEEN YOU, EITHER AS AN INDIVIDUAL, COMPANY OR OTHER LEGAL ENTITY (“YOU” OR “LICENSEE”) AND KRYON SYSTEMS LTD. AND ITS AFFILIATES (THE “COMPANY” OR “KRYON“). PLEASE READ THIS AGREEMENT CAREFULLY BEFORE INSTALLING ANY KRYON SOFTWARE PRODUCT. ANY USE OF THE LICENSED PRODUCT (AS DEFINED BELOW) IS AND SHALL BE, SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT, UNLESS YOU AND THE COMPANY HAVE EXECUTED A SEPARATE AGREEMENT IN WRITING, SIGNED BY BOTH YOU AND THE COMPANY WHICH EXPRESSLY SUPERSEDES THIS AGREEMENT.
BY DOWNLOADING, INSTALLING, OPERATING OR OTHERWISE USING THE LICENSED PRODUCT, YOU ARE EXPRESSLY AND EXPLICITLY ACCEPTING THIS AGREEMENT AND AGREEING TO BE BOUND BY ITS TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THIS AGREEMENT OR ARE NOT WILLING TO BE BOUND BY IT, DO NOT DOWNLOAD, INSTALL, OPERATE OR OTHERWISE USE THE LICENSED PRODUCT AND YOU MUST PROMPTLY UNINSTALL THE LICENSED PRODUCT, AND ANY PART THEREOF, FROM YOURSYSTEM.
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Schedule A
Architecture Requirements
http://kryonsystems.com/Documents/System-Architecture-and-Requirements-Kryon-Process-Discovery.pdf
http://kryonsystems.com/Documents/System-Architecture-and-Requirements-Kryon-RPA-Platform.pdf
Schedule B
Service Level Agreement
THE KRYON PLATFORM STANDARD MAINTENANCE & SERVICE LEVEL AGREEMENT
*Time to Resolution: The time it takes Kryon to present a resolution or a plan for resolution in order to solve the reported issue.
4. Maintenance
During the Term Kryon customers are entitled to free version upgrades (additional fees may apply for new features or functionalities).
The Kryon version release policy includes:
• Kryon will make available to Licensee any updates to the Software or Documentation, if and when Kryon makes such updates generally available for no additional charge to its other customers then covered by maintenance services with similar terms as the terms of this Agreement. Kryon shall have no obligation hereunder to make any modifications to the updates to conform the same to any modifications of the Software or Documentation made by any person or entity other than Kryon.
• Major version upgrades may include significant capabilities or feature enhancements. Major upgrades also include accumulated bug fixes. Major upgrade refers to the number to the left of the decimal point in the product version number structure. For example the X in version X.Y
• Minor version upgrades include aggregated bug fixes and/or minor functionality enhancements. Minor upgrades refer to the first digit to the right of the decimal point in the product version number structure. For example the Y inversion X.Y
• Customers may decide if and when to upgrade their platform version to the current GA version. Support will not be available for customers using versions that are older than one major version before the current GA version.
IMPORTANT: BY USING KRYON SYSTEM LTD. (“KRYON“, “COMPANY” OR “WE“) WEBSITE AND SERVICES GENERALLY KNOWN AS KRYON’S FULLL CYCLE AUTOMATION SOLUTION, KRYON’S ROBOTIC PROCESS AUTOMATON SOLUTION AND KRYON’S AI-DRIVEN PROCESS DISCOVERY SOLUTION (THE “SERVICE(S)“) YOU (“YOU“) CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND CONSENT THAT ALL PERSONAL DATA/PII (DEFINED BELOW) THAT YOU SUBMIT OR THAT IS PROCESSED OR COLLECTED THROUGH THE SERVICES MAY BE PROCESSED BY THE COMPANY AND ITS AFFILIATES IN THE MANNER AND FOR THE PURPOSES DESCRIBED IN THE FOLLOWING PRIVACY POLICY.
YOU ARE NOT LEGALLY REQUIRED TO PROVIDE US WITH PII, HOWEVER, SOME OF THE SERVICES REQUIRE YOU TO DO SO PURSUANT TO THIS PRIVACY POLICY. IN THESE CASES, IF YOU CHOOSE TO WITHHOLD ANY PII REQUESTED BY US, IT MAY NOT BE POSSIBLE FOR YOU TO ACCESS CERTAIN SERVICES. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN PLEASE DO NOT USE THE SERVICES.
We recognize that privacy is important. This policy applies to all of the services, information, tools, features and functionality available on the Services offered by the Company or its affiliated companies and covers how PII that the Company collects and receives, including in respect of any use of the Services, is treated. If you have an y questions about this policy, please feel free to contact us at: [email protected] Please also read Company’s Term of Use at: https://www.kryonsystems.com/EULA/EULA.pdf, which describes the terms under which you use our Services.
Below is a limited high level summary of certain terms herein. Please read this Privacy Policy in its entirety along with the Terms of Use available at: https://www.kryonsystems.com/EULA/EULA.pdf;
Last Date Updated: June 14, 2020